Security & Privacy
Real human connection, facilitated by AI learning tools, without compromising safety.
Peer-to-peer exchange and AI-powered language tools are transformative for learning. But they raise hard questions: How do you give students the benefits of AI without their data being used for other purposes? How do you let learners connect across borders while keeping minors safe? These challenges are exactly why the National Science Foundation funded Pangea Chat -- to solve them, not sidestep them.
Our approach is multi-layered:
Compliance Standards
Before anything else, we meet the standards your institution requires.
FERPA
Compliant
Student education records protected. No disclosure without consent.
COPPA
Age 16+ Self-Certification
Users self-certify they are at least 16 years old at signup. We do not knowingly collect personal information from children under 13.
GDPR
Compliant
Data minimization, lawful basis for processing, and data processing agreements available on request.
State Laws
Case-by-case
We execute state-specific DPAs (e.g., California CCPA, NY Ed Law 2-d).
Privacy Commitments
- We never sell user data or share it for advertising or third-party marketing
- No advertising — zero ads, no ad networks, no behavioral ad targeting
- AI training transparency — anonymized data may be used to improve our AI tools; self-hosted deployments maintain full data isolation
Read our Privacy Policy.·Request our Information Security Policy
Learner and Admin Access Controls
Learners have tools to protect themselves, and course admins have full control over their spaces.
Learner Tools
- Block any user with one tap
- Report messages directly to your course admin
- Blocked users can't see your profile or message you
Admin Tools
- Delete any message in your course rooms
- Control who can join with invite-only or room codes
- Review user reports and take action
- Remove or ban users from your spaces
Separate, Private Network
For institutions that need full isolation, you can run Pangea Chat as a completely separate network. Students interact only with users your institution approves.
- Complete network isolation — your server, your users only
- No cross-traffic with the public Pangea network
- Full control over data retention and access policies
- Cross-institutional exchange available via Matrix federation when self-hosted
Self-Hosting
Built on Matrix, an open and self-hostable protocol. Institutions can run Pangea Chat on their own infrastructure with deployment support from our team.
- Deploy on your own servers or private cloud with our support
- Full control over updates, backups, and data retention
- Conversation data stays on infrastructure you control
- AI tools available via Pangea's hosted API or on-premise licensing
License and Modify
Every institution is different. The messaging client is open source, and the AI tools are available for licensing to qualified partners.
- Open-source messaging client — inspect, audit, or fork on GitHub
- White-label deployments available for institutional partners
- AI tool licensing for custom curricula and pedagogical needs
- NSF-funded for the public good, not vendor lock-in
Ready to learn more?
Request our Information Security Policy, a Data Processing Agreement, or schedule a security review.